Method 1: Instant In-App Account Deletion (Recommended)
If you have the Aura Dating app installed on your Android device, you can permanently delete your account and all associated data within seconds:
- Open the Aura Dating application on your mobile device.
- Tap the Profile icon at the bottom right corner of the navigation bar.
- Tap the Settings button (gear icon) to open your account settings.
- Scroll down to the Account section and tap Delete Account.
- Read the confirmation prompt and confirm your deletion request.
Immediate Effect
Once confirmed, your profile is immediately pulled from discovery, existing matches and conversations are terminated, and your photos and profile records are marked for immediate purge from active production systems.
Method 2: Manual Deletion Request (Facebook / Web / Lost Device)
If you signed in via Facebook, uninstalled the application, or no longer have access to your mobile device, our privacy team can manually process your deletion request:
- Send an email to admin@auradating.online or support@auradating.online.
- Use the subject line: [DATA DELETION REQUEST].
- Include your registered phone number (with country code), email address, or your Facebook User ID (if you authenticated through Meta/Facebook Login).
- Our team will verify account ownership and process the complete deletion within 24 to 48 business hours. You will receive an email confirmation once completed.
What Information Is Permanently Deleted
Upon account deletion, Aura permanently erases:
- Profile Information: Your display name, age, birthday, gender, bio, relationship goals, mood badges, and interests.
- Photos & Media: All profile pictures, prompt photos, and selfie verification media.
- Interactions: All mutual match records, likes, superlikes, and chat message histories.
- Technical Identifiers: Device push tokens, IP address logs, and location coordinates.
Statutory & Safety Retention Exceptions
In accordance with statutory consumer protection and safety laws:
- Financial Receipts: Past subscription transaction IDs are retained for statutory tax, billing, and accounting auditing purposes as required by Google Play and tax authorities.
- Safety & Banned Device Records: If an account was permanently banned for egregious safety violations (such as harassment, fraud, or child safety violations), the phone number and device fingerprint are retained on a restricted safety blacklist solely to prevent banned offenders from re-entering the community.
Data Protection Officer Contact
For any inquiries regarding data deletion or personal data rights under GDPR / DPDP, reach out to our privacy leads:
